CERTIFICATES & METHODOLOGIES

COPMANY’S CERTIFICATES

Teneo recognizes the importance of pursuing excellence in conducting our business. We constantly invest in our company, our team and in our brand so over the years we have acquired many certifications as a proof of our commitment to excellence.

ISO 9001: 2015 – Quality management system

ISO 20000-1:2018 - IT service management

ISO 14001:2015 - Environmental management system

ISO 27001: 2013 – Information security management system

ISO 18295-1:2017 – Customer contact center management system

ISO 22301:2019 – Business continuity management system in the organization

INDIVIDUAL CERTIFICATES​

CRISC – CERTIFIED IN RISK AND INFORMATION SYSTEMS CONTROL

CISA – CERTIFIED INFORMATION SYSTEMS AUDITOR

PROFFESIONAL SCRUM MASTER

PROFFESIONAL SCRUM PRODUCT OWNER

PMP – PROJECT MANAGEMENT PROFESSIONAL

PECB - CERTIFIED ISO/IEC 27001 LEAD 02.2023

PARTNERS​HIPS

In order to successfully complete the most complex it projects, Teneo has learned to utilize the hybrid combination of the world’s most recognized project management methodologies.

Microsoft

HP

METHODOLOGIES

In order to successfully complete the most complex it projects, Teneo has learned to utilize the hybrid combination of the world’s most recognized project management methodologies.

SCRUM

A Scrum is an iterative approach to project management and a framework within which people can address complex problems, while productively and qualitatively delivering products of the highest possible value.

Scrum organizes projects using cross-functional and self organizing teams, each one of which has all of the capabilities and skills necessary to carry out all the complex work required to deliver value.

Teneo scrum teams are characterized by an intense focus on continuous improvement—of their process, but also of the product.

The scrum framework guides the creation of a product, putting an accent on value and high visibility of progress.

Working from a dynamic list of the most valuable things to do, a team brings that product from an idea to life using the scrum framework as a guide for transparency, inspection, and adaptation.

PM METHODOLOGY

Project management is vital for managing successful projects.

Choosing a unique project management methodology is an effective approach to consolidate project management efforts in a project implementation.

From this perspective, PM methodology plays an important role in creating a common language and common processes, which is vital for successful project management. As defined by the PMI (Project Management Institute), “Project management is about the application of skills, knowledge, tools, and techniques to project activities to meet project requirements.

SURE STEP

The Microsoft Dynamics Sure Step Methodology is a customer engaging project management methodology that outlines the processes and disciplines needed to implement Microsoft Dynamics products.

The Methodology application provides product and project type specific templates, workflows, process maps and tools to assist customers and the implementation partners.

In other words, it is a full customer lifecycle methodology for all Microsoft Dynamics solutions, which describes who does what and in what order in regards to project operations.

It gives outline of the phases, milestones, roles, processes and other specifics of the project.

Teneo Microsoft and Business Central consultants guide our clients through outlined project methodology which is easy to understand and follow.